Privacy policy

Last updated: September 2026

Olira ("we," "us," "our") operates the website tryolira.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect:

When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system. When you make a purchase, we collect information you provide, including your name, email address, shipping address, and payment information.

  • Personal Information: Name, email address, shipping address, billing address, phone number (if provided).
  • Payment Information: Credit card details are processed securely through Shopify Payments and are never stored on our servers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior collected through cookies and similar technologies.

How We Use Your Information:

  • To fulfill and ship your orders.
  • To send order confirmations, shipping updates, and delivery notifications.
  • To communicate with you about your order or respond to customer service inquiries.
  • To send marketing emails if you have opted in. You can unsubscribe at any time.
  • To improve our website, products, and customer experience.
  • To detect and prevent fraud.

Third-Party Services:

We share your information only with third parties necessary to operate our business:

  • Shopify: Our e-commerce platform. Your data is stored and processed in accordance with Shopify's Privacy Policy.
  • Klaviyo: Our email marketing platform. Used to send transactional and marketing emails.
  • Meta (Facebook/Instagram): We use Meta Pixel and Conversions API to measure advertising performance. This may include sharing hashed purchase and browsing data.
  • Shipping carriers: Your name and shipping address are shared with carriers to deliver your order.
  • Payment processors: Payment information is processed by Shopify Payments (powered by Stripe). We do not store your credit card details.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

Data Retention:

We retain your order information for as long as necessary to fulfill your order, provide customer support, and comply with legal obligations. If you would like your data deleted, contact us at getolira@gmail.com.

Your Rights:

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us at getolira@gmail.com.

Children's Privacy:

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us:

Olira
201 E Center St, Ste 112-3444
Anaheim, CA 92805
getolira@gmail.com